Our practice aims to provide dental care of a consistent quality, for all patients. We have management systems to help us, and which define each practice member's responsibilities when looking after you.
In proposing treatment we will take account of your own wishes. We will explain options, where appropriate, and costs, so that you can make an informed choice. We will always explain what we are doing.
We will do all we can to look after your general health. We will ask you about your general health, and any medicines being taken. This helps us to treat you safely. We will keep all information about you confidential.
Infection control is also essential to the safety of our patients. Every practice member receives training in practice systems for infection control.
We screen all patient for oral cancer at routine check ups. We ask patients about tobacco and alcohol use because they increase your oral cancer risk
Practice working methods are reviewed regularly at staff meetings. We encourage staff to make suggestion for improving the care that we give patients.
We regularly ask patient for their views of our services. We have systems in place for dealing promptly with patients complaints and for ensuring that lessons are learnt from any mistakes that we may make.
The practice take part in continuing professional education, meeting the General Dental Council's requirements. We aim to keep up to date with current thinking on all aspects of general dentistry, including preventative care, which reduces your need for treatment.
All staff joining the practice know of the need to ensure that the dentist and hygienist are working safely. In the in the unlikely event that anyone is unfit to practice, we have systems in place to ensure concerns are investigated, and if necessary, acted upon.